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Honest help starts with the whole story

Surrender & Family Support

If keeping an animal has become difficult or impossible, tell us what is happening. We will listen without judgment and evaluate what responsible help may be possible.

Before surrender

Sometimes the best rescue is keeping a family together.

A temporary hardship does not always have to become a permanent goodbye. Depending on the situation and available resources, the right next step may be food or supplies, veterinary guidance, temporary care, behavior support, or help navigating a housing obstacle.

01

Tell us what changed

Share the timeline, immediate risk, what you have already tried, and the kind of help that could change the outcome.

02

Share the animal’s truth

Medical history, behavior, routines, fears, bite history, and relationships all matter. Accuracy protects everyone.

03

We evaluate options

The team considers retention support, foster availability, safe intake, referrals, and the resources required for appropriate care.

04

We communicate next steps

A request is not an intake confirmation. Please keep the animal safely in your care unless Kindred explicitly agrees to placement.

How intake decisions are made

Compassion requires capacity.

Kindred practices quality over quantity. Decisions depend on safe space, suitable foster homes, funding, veterinary support, behavioral needs, urgency, and the ability to provide excellent care for every animal already entrusted to the sanctuary.

  • Submitting a request does not guarantee intake.
  • Complete records and clear photographs help the team assess needs.
  • Do not omit difficult behavior or medical information.
  • If there is immediate danger, contact local emergency services or animal control.

Prepare the clearest picture you can.

Before starting, gather a current photo, veterinary and vaccination records, medication details, feeding instructions, and an honest account of the animal’s behavior around adults, children, and other animals.

Support and intake request

Tell the placement team what this animal needs.

The more complete the information, the more responsibly the team can assess the situation. If assistance could help you keep your animal, select that option in the form.

About you and the timing

About your animal

Veterinary and medical information

Home, relationships, and behavior

Why you need help

How can we help?

Choose a topic or leave a message for the Kindred Tails team.

Please don’t send passwords, payment-card details, extensive medical records, or other sensitive information here.